Job Description

Waiter/Waitress

Responsibilities:

  • Provide the perfect service experience for every Guest

  • Ensure the Guest feels important and welcome in the restaurant

  • Ensure hot food is hot and cold food is cold

  • Adhere to timing standards for products and services

  • Look for ways to consolidate service and increase table turns

  • Present menu, answer questions and make suggestions regarding food and beverage

  • Serve the Guest in an accommodating manner

  • Apply positive suggestive sales approach to guide Guests

  • Pre-bus tables; maintain table cleanliness, bus tables

  • Looks for ways to avoid waste and limit costs

  • Assist in keeping the restaurant clean and safe

  • Deliver food and beverages to any table as needed

  • Must follow all cash handling policies and procedures

  • Report to property on time and in proper uniform

Requirements:

  • Must have clear written and verbal communication skills

  • Must have the physical abilities to carry out the functions of the job description

  • Must be able to responsibly handle cash transactions

  • Must be able to consolidate and coordinate needs for all tables within their station

  • Must be able to carry food and beverages

  • Must be able to work in a team environment

  • High school diploma or equivalent; college degree preferred

  • Any related customer service/oriented experience will be considered

  • Ability to comprehend and communicate in fluent English

Waiter/Waitress top skills & proficiencies:

  • Basic Math

  • Verbal Communication

  • Customer Service

  • Resolve Conflict

  • Teamwork

  • Persistence

  • High Energy

  • Sell to Customer Needs

  • Thoroughness

  • Professionalism

  • Client Relationships

  • Physical Strength

  • Stamina

Job Overview

Active
TIEN HSING VEGETARIAN.